Celsius Reviews

Based on 19 customer reviews and online research, celsius.com has a consumer rating of 3.5 out of 5 stars, indicating that most customers are generally satisfied with Celsius.

3.5 / 5.0

19 Reviews

5 Stars(9)

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4 Stars(3)

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3 Stars(1)

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2 Stars(1)

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1 Star(5)

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How would you rate Celsius?

Customer Reviews (19)

Sort by: Most Recent
Anita Willis
Posted on 06/01/2021
Simple and convenient

Simple and convenient. So far it’s great.

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Willie Torres
Posted on 05/23/2021
Interest rates great but so many issues and inconveniences

I like your interest rates and your interface overall but you really seriously need to fix your app's login mechanism (forgets me every few hours?!?!), your purchasing options (user friendlier and cheaper to compete with those of Voyager, Crypto.com, Coinbase Pro), implement crypto-to-crypto currency exchanges, implement loans in the US, and add debit card access and automatic investments.
I really seriously want you to be my crypto exchange and wallet service, but not having these capabilities make it so difficult.

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Beverley Porter
Posted on 05/03/2021
My account is frozen due to inability…

My account is frozen due to inability to open my app

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Dana Lane
Posted on 05/03/2021
very easy to use

very easy to use

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Leslie Perry
Posted on 04/29/2021
There are better alternatives, stay away.

To qualify for a $200 promo I actually bought $215 worth of BTC only to find out after the purchase I had worth $190 because of ridiculous fees and I was disqualified from it.
Their site is full of BS. They insist they have "unfair prices" which is actually true for how bad they are. The APY on website gets halved once you log in.
The customer service is terrible and a waste of time. There are better services out there that do the same but better and much more transparently.

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Guest
Posted on 04/16/2021
Good support

Good support, nice offers

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Toni Smith
Posted on 04/16/2021
good service

good service, transparent and easy to understand, good responsiveness.
Would be great if one could swap between coins

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Logan Ray
Posted on 04/10/2021
Sympa!

Sympa! a good manner to perform in crypto when teh bull rally slows down

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Penny Rice
Posted on 03/09/2021
10.5% on stable coin

10.5% on stable coin. My bank is paying 0.01% on savings. I'm moving my savings.

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Marvin Fleming
Posted on 03/07/2021
6 weeks in and no regrets!

I’ve been using the app for about 6 weeks so not that long, but it has been great for deposits and withdrawals, and it’s nice to earn some interest on my crypto while I HODL. Definitely a legit operation with good security, but only fair customer service. They are nice and everything but if you have an issue it will take a few days for each email to get returned, so if it’s something complex you’ll be a few weeks sorting it out.
They will eventually sort it out for you though!
Recommend.

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Herman Chavez
Posted on 02/24/2021
incompetent and bad evil company

incompetent and bad company
no support
bad loans none came through
suspended account
5 months no progress
hold collateral hostage
very bad experience
stay away
Sent money to repay loan 24th Feb 2021
Still no response and no collateral 15th march 2021

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Mark Rivera
Posted on 02/22/2021
Pretty bad customer service.

Pretty bad customer service.

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